About Wallace Rice Benefits

At Wallace Rice Benefits, this is our promise: We’ll provide you with knowledgeable, responsive and thorough customer service, giving you multiple solutions while serving you with polite and professional communication at all times. Using our interactive website is just the first step to the customized service you’ll receive when it comes to choosing medical, dental, life and disability insurance.

Meet Our Team

Keith Wallace
Keith WallacePrincipal, Benefits Manager
(360) 734-1161

Keith Wallace’s family tree has had roots in Whatcom County since the early 1900’s. He began his insurance career at age 22 working for Metropolitan Life Insurance.  In 2000, Keith joined forces with established brokerage Rice Insurance, LLC to establish the benefits department as a complementary service to our mutual clients.

Along the way Keith has been active in the Bellingham Central Lion’s Club, The Boys and Girls Club of Whatcom County, YMCA Annual Kids Campaign, Habitat for Humanity Annual Golf Tournament, Bellingham Childcare and Learning Centers Fantasy Casino Night and has contributed to many local organizations through their charity events.

He and his wife Jodi have two children who keep life full of fun activities.  He also enjoys vigorous exercise, golf, basketball and any other sport that keeps him active.

When you call to ask Keith a question and hear him reply, “I like questions,—- you will know from the smile in his voice that his enthusiasm is sincere.  Keith’s approach to helping clients is simple —- always do what is right for the client.

Laurel Larsen
Laurel LarsenGroup Benefits Broker
(360) 734-1161 x1328

Since graduating from the University of Washington in December 1998, Laurel Larsen worked in medical billing until joining the Rice Insurance team in September 2007. Between billing insurance carriers across the country and using her English degree to compose effective appeal letters, Laurel enjoys successfully sorting through the confusing world of health insurance. These days, Laurel happily works with individuals and business owners who are looking for the healthcare coverage which best suits their family’s and employees’ medical needs, as well as their pocketbook.

Having owned a small business, Laurel is passionate about her clients having a local advocate. All those years of medical billing resulted in an increased awareness of claims processing; Laurel has saved clients thousands of dollars by simply researching the ways in which a carrier processes a claim and asking for corrections. With precise attention to detail, you can feel confident that you are purchasing a plan without any surprises.

When not pouring over policies, plan summaries, and explanations of benefits, Laurel is usually spending time with her loving husband, brilliant daughter, and their outstanding circle of friends and family. After spending weekend days DIY-ing at home, she’s often cooking up gourmet meals and sipping wine while pretending she’s on Food Network.

Danita Dunlap
Danita DunlapIndividual Accounts Coordinator
(360) 734-1161 x1331

Danita Dunlap is a recent addition to the Wallace Rice team, specializing in individual and family health plans. Prior to her position in the benefits department she spent a year at our partner company, Rice Insurance, LLC as a receptionist.

Born and raised in Seattle, Danita moved up to Bellingham in 2008 to pursue a degree in kinesiology at Western Washington University. After graduating in 2013, she spent two months tandem cycling down the West Coast with the intent of moving elsewhere, only to find that no place suited her quite like Bellingham. Outside of work, she can be found biking, cooking and reading.

Rachel Wallace
Rachel WallaceIndividual Health & Medicare Specialist
(360) 734-1161 x1372

Rachel Wallace, a member of the founding family of Wallace-Rice Benefits, joined the team in fall 2014 and has since become a licensed health & life agent specializing in Medicare. With a great passion for helping people, Rachel is dedicated to providing a positive and personal experience with all those she meets whether she’s simply answering a question or assisting you in navigating the world of health care.

A Bellingham native, Rachel attended both Whatcom Community College as well as Western Washington University and so far hasn’t found any place she’d rather be. From a young age, Rachel has been heavily involved in music, playing with multiple bands, writing songs independently, as well as doing vocal work for music companies around the world. In addition to music, she finds great passion in creating other things, from recipes and stories to the hand-built planter boxes that home her ever expanding garden.

With a soft spot for animals and Pacific Northwest weather, she is often found out enjoying her surrounding community and the wonderful people and creatures that fulfill it.

Tena Prestidge Benefits Admin Support
(360) 734-1161 x1338

Tena Prestidge is a new addition to the Rice Insurance family. She will be working with the rest of the Benefits Team to help meet your insurance needs.

Tena is a recent transplant to the Bellingham area, having lived most recently in northwest Minnesota. She has many years’ experience working with the public in both customer service and as a 14 year veteran teacher of Business and Computer Applications classes at the high school and collegiate level.

In her free time she loves exploring the many trails in the area, watching comic book hero, sci-fi/fantasy, and action movies, as well as reading voraciously.

Renee Caldwell
Renee CaldwellLong Term Care Insurance Specialist
(360) 739-6165

Renee graduated from Western Washington University in 1994 and began working in the health care field. In 2009 she began her insurance career and specializes in Long-Term Care Insurance. She wanted to help people be prepared for this difficult stage in life after experiencing her 3 grandparents go through the process of aging and not having a LTC plan in place. Operating as a broker, she can shop the entire industry for a product that best fits her clients’ needs.

Renee has lived in Bellingham since 1989 and enjoys the wonderful quality of life outdoors in the Pacific Northwest. Outside of the office, she enjoys hiking, rowing, gardening, riding bike and playing with her husband, son, and two dogs.

This past fall, my general doctor referred me to a few different specialists within his “network. After 3 months of misc visits, I received a rather thick envelope in the mail from the medical center informing me of a $970 outstanding bill! Needless to say I was extremely concerned & caught off guard. I brought that paperwork into Laurel & within moments she was on the phone with not only my insurance provider, by also the medical center here in town. After some detective work, she found that my medical visits had been billed incorrectly & in all actuality I didn’t owe a cent (whew)! Needless to say Laurel is my own personal hero & the fact that she did this for me without a second thought assures me that when & if I need her help in the future, she’ll be there to answer any questions & clear up any confusion I might have!
M. Thompson, Bellingham
This was my first experience applying for individual healthcare coverage. I am so grateful to Laurel Larsen for her guidance and support through the process. Thank You!
D.F., Bellingham